After Hours Building Emergency
After Hours Emergency Contact
For building damage emergencies that are expected to be covered by the Owners Corporation building insurance policy (e.g. storm damage), please contact:
Priority One Building Services
phone: 1300 148 473
website: priorityonebuilding.com.au
Priority One Building Services provide 24/7 emergency building repairs and maintenance, making the area safe in an emergency. Please note this contact is for after hours building emergencies only. For common property maintenance, please contact Focus Plus Management Group directly during our business hours (9am - 5pm Mon - Fri) or submit a request here.
If appropriate, also contact:
SES
phone: 132 500
Fire/Ambulance/Police
phone: 000
Certificate of Currency
Certificate of Currency
Owners Contact Information
Owners Contact Information Form
If you are an existing owner and wish to update your contact details, please complete the form on this page.
Please note, in accordance with Owners Corporation Act (2006), owners must notify the Owners Corporation of any change of ownership/mailing address and contact details within one month.
Useful Links
Useful Links
Strata Community Association
Pre-Eminent Professional Association for the Owners Corporation Industry
CHU
Strata Insurance Company
Body Corporate Brokers (BCB)
Strata Insurance Company
Strata Community Insurance
Strata Insurance Company
Consumer Affairs Victoria
Government Consumer Advisory Agency
Department of Environment, Land, Water and Planning
Government Department for Land and Property
Dye & Durham
Property Information Provider
Dispute Settlement Centre of Victoria
Dispute Resolution Services Centre
Payment Options
Payment Options
Focus Plus Management Group offer multiple ways for payment of Fee Invoices.

Bpay, access through your own banks online facilities.
The Biller Code and Reference number are on the Fee Invoice.
To use the Macquarie Bank’s DEFT online payment option, which includes bank account and credit card payments click here.

Pay in person at any Post Office by cheque or Eftpos.

Mail your cheque, with the payment slip. Please make your cheque payable to:
Owners Corporation ‘number’ and post to P.O. Box 875, Mt Eliza VIC 3930
Maintenance Request
Maintenance Request Form
Please complete the form on this page for common property maintenance at your property with Focus Plus Management Group and we will respond to your maintenance request as soon as possible.
For emergency matters during business hours please call Focus Plus Management Group on 03 9787 9723.
For building emergency matters after business hours that are expected to be covered by the Owners Corporation building insurance policy (e.g. storm damage), please contact The Scotia Group on 1300 726 842.
Owners Corporation Certificate
Owners Corporation Certificate
What is an Owners Corporation Certificate?
The Owners Corporation Certificate provides disclosure of Owners Corporation matters to prospective purchasers. It forms part of the Vendors Statement (Section 32).
When to get an Owners Corporation Certificate?
The Vendor: A certificate should be obtained as soon as the property is listed for sale.
The Purchaser: The purchaser should independently check all the information by obtaining a new certificate. Changes to fees, special levies, rules and maintenance do occur, particularly after the Annual General Meeting.
Who prepares the Vendors Statement?
A solicitor or conveyancer prepares the Vendors Statement. They arrange for documentation from all the various authorities (Council, Gas, Water, Electricity, Roads, Owners Corporation Managers, etc.), which make up the Vendors Statement.
What are the steps involved in ordering an Owners Corporation Certificate?
Confirm Management: You are advised to check if the property is currently under the management of Focus Plus Management Group.
Time Period: All information in the certificate is current at the time of preparation. Prior to settlement an update is recommended. Updates within the 60 day period are free of charge. After the 60 day period new certificate fees will apply.
Charges & Priority: As prescribed under the Owners Corporation Regulations 2007, Owners Corporation Managers are required to provide a certificate within 10 business days of a request and the fee being paid. Priority service fees are available if required.
Please select one of the following priority options:
- Certificate in 6-10 business days $178.25
- Certificate in 3-5 business days $267.37
- Certificate in 2 business days $320.81
(Requests are dated from receipt of payment)
Payment can be via BPay (preferred) or Cheque:
BPay: Biller 23531 Ref 00002700048008
Cheque: Payable to Focus Plus Management Group, PO Box 875, Mt Eliza VIC 3930
Email Details: Please complete Owners Corporation Certificate Request form on this page with all relevant details.
Delivery: Certificates will be issued electronically unless requested otherwise, please include your preferred email address, with your request.
Owners Corporation Certificate Order Form
